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ACC employees and workers in collaboration
Stakeholder Engagement

Deepening
Collaboration

ACC follows a transparent, integrity-led approach to stakeholder engagement, enabling meaningful dialogue, timely resolution of concerns and deeper insight into social, environmental and economic priorities. The Company has in place a dedicated Stakeholder Relationship Committee, chaired by an Independent Director, which oversees and safeguards stakeholder interests.

The Stakeholder Relationship Committee, comprising entirely of Independent Directors, operates in accordance with the Companies Act, 2013, and SEBI regulations, ensuring the highest standards of governance. Reporting directly to the Board, it continuously updates its charter to align with evolving regulatory requirements and industry best practices, reinforcing ACC's commitment to transparency. No specific minority or vulnerable groups identified within the Company's sphere of influence were disproportionately affected by its operations.

Approach to Stakeholder Engagement

Active stakeholder engagement is vital to achieving the Company's strategic objectives. It offers valuable insights into stakeholder expectations and facilitates the effective resolution of concerns or grievances. ACC's stakeholder engagement framework, underpinned by a robust policy, aligns with international best practices, ensuring a consistent and standardised approach to communication and interaction across diverse stakeholder groups.

Process of Stakeholder Engagement

ACC follows a defined, closed-loop methodology to identify key stakeholders, which include individuals or organisations directly or indirectly affected by ACC's activities or those with a vested interest in its operations. The actual and perceived impact of each group, along with its significance, is carefully assessed. Continuous dialogue is maintained throughout the year across multiple communication channels, providing insights that help refine strategies. Regular feedback and grievance redressal mechanisms ensure effective engagement and the timely resolution of concerns.

Identification of key stakeholders

Categorisation and prioritisation of stakeholders

Outputs from stakeholder engagement to enhance strategy and action

Engagement with stakeholders

Shareholders and Investors

(External)
Financial

Engagement Mechanisms

  • Dedicated Investor Relations Team
  • Annual Report
  • Public Disclosures
  • Investor Meetings/Calls
  • Analyst Calls
  • IR Presentation on the Website
  • Capital Markets Visits to Plants

Purpose of Engagement

  • Effective communication of financial and business performance
  • Growth and profitability of ESG-oriented business

Frequency

  • Proactive engagement with institutional investors, shareholders and research analysts (on a quarterly basis)
  • Annual General Meeting
  • Periodic Plant Visits
  • One-on-one shareholder interaction as and when requested

Stakeholder Value Created

`7.5
Proposed Dividend per Share
11%
Return on Equity (RoE)
10.34%
Return on Capital Employed (RoCE)
Cement Chalisa
Launched to Promote Overview of Company's Strategy, Operating Model and Value Drivers

Channel Partners

(External)
Financial Manufactured Social and Relationship

Engagement Mechanisms

  • Channel Satisfaction Surveys
  • Annual Conferences
  • Marketing Meetings
  • Dhanvarsha — Flagship rewards events series held
  • Annual Dealer Conference
  • Digital Onboarding Platforms

Purpose of Engagement

  • To enhance transparent communication of products and services

Frequency

  • Bi-annual survey
  • Annual/continuous process

Stakeholder Value Created

50,000+
Stakeholders Engaged During Each Dhanvarsha Event
CEO Club
Launch has Greatly Increased Engagement
acementconnect
Portal Launched for Sharing all Cement Business Highlights
Under 30 minutes
Digitisation Drove Channel Partner Onboarding from 1 week to Minutes

Government and Regulatory Authorities

(External)
Manufactured Natural

Engagement Mechanisms

  • Annual Report
  • Plant Visits
  • Regulatory Compliance Reports

Purpose of Engagement

  • Climate change related rules/regulations
  • Communications on proposed legislations

Frequency

  • Continuous interactions

Stakeholder Value Created

`7,792 crore
Total Tax Contribution to the National Exchequer
Zero
Instances of Regulatory
Non-Compliances

Customers

(External)
Financial Manufactured Social and Relationship

Engagement Mechanisms

  • Customer Satisfaction Surveys
  • Formal and Informal Feedback
  • Technical Services Team Camps
  • Product Promotion Drives
  • Grievance Redressal System

Purpose of Engagement

  • Customer satisfaction and feedback on services/products
  • Understand grievances
  • Strengthen relationship with customer
  • Create awareness about ESG

Frequency

  • Periodically

Stakeholder Value Created

12,731
Knowledge Meets
64,854
ACC Certified Technology (ACT) sites
Partnerships
with Industry Bodies Including CREDAI, BAI, NAREDCO, ITPI among Others Institutionalised

Media

(External)
Manufactured Human

Engagement Mechanisms

  • Media Briefings
  • Press Releases
  • Marketing Communication
  • High impact initiatives across sports and cultural events

Purpose of Engagement

  • Increase transparency and clarity in shared information

Frequency

  • Need-based

Stakeholder Value Created

7
Brand Initiatives Launched
India's Most Trusted Brand
(for the third consecutive year)

Employees

(Internal)
Intellectual Human

Engagement Mechanisms

  • Training and Seminars
  • Meetings and Reviews
  • HR Programmes
  • Employee Satisfaction Surveys
  • Departmental Meetings
  • Townhall Meetings
  • Internal Newsletters and Magazines
  • Suraksha Samvaad — safety awareness dialogues

Purpose of Engagement

  • Work-life balance
  • Transparent appraisal and promotion policy
  • Stability of internal policy
  • Fair remuneration structure

Frequency

  • Continuous interactions

Stakeholder Value Created

2,836
Employees and Workers Trained
Quarterly
Townhall Meetings to Boost Engagement
Cement Cricket League
Team Engagement Strengthened through the Cement Cricket League, Adani Ahmedabad Marathon, Sports Day

Suppliers

(External)
Financial Manufactured Social and Relationship

Engagement Mechanisms

  • Supplier Meets
  • Periodic Assessments and Interactions

Purpose of Engagement

  • Adherence to the supplier code of conduct
  • Strengthen business relationships
  • Create awareness for sustainable supply chain

Frequency

  • Continuous interactions

Stakeholder Value Created

93.86%
Sourced Directly from Within India
15
Supplier Development Programmes
11
On-time Supplier Deliveries

Community

(External)
Manufactured Natural

Engagement Mechanisms

  • Project-based Stakeholder Meets
  • CSR Arm
  • Community Advisory Panel
  • Pioneered FutureX, unique industry-academia initiative

Purpose of Engagement

  • Positive engagements for sustainable mining, water conservation, land reclamation, and other initiatives of CSR

Frequency

  • Continuous interactions

Stakeholder Value Created

2.76 million
CSR Outreach till
FY 2025-26
35
CSR Initiatives Undertaken during the Year
1.3 million+
Students from over 750 Institutions Engaged through FutureX

Construction Professionals

(External)
Financial Manufactured Social and Relationship

Engagement Mechanisms

  • Marketing/Conferences

Purpose of Engagement

  • Promote advanced construction techniques, sustainable construction practices, knowledge dissemination on good construction and product quality

Frequency

  • Continuous interactions

Stakeholder Value Created

5,480
Training and Certification Programmes Held
57
Professionals Trained
13,941
Technical Engagements

Industry Associations

(External)
Manufactured Human

Engagement Mechanisms

  • Meetings/Conferences
  • Policy Papers

Purpose of Engagement

  • Knowledge enhancement for policy interventions and advocacy on sustainable development practices in the value chain

Frequency

  • Need-based

Stakeholder Value Created

9
Industry Partnerships (ESG)
30
Events and Conferences Organised
Capitals Impacted
Financial Financial
Manufactured Manufactured
Intellectual Intellectual
Natural Natural
Human Human
Social and Relationship Social and Relationship
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