Strengthening Stakeholder Connections

Strengthening Stakeholder Connections

ACC Limited is deeply committed to nurturing enduring relationships with its stakeholders through open, transparent and trust-driven communication. Through proactive engagement, the Company identifies key concerns at an early stage, ensuring collaborative solutions and securing widespread support. This commitment reflects its strategic focus on aligning business goals with stakeholder expectations, addressing their concerns and prioritising areas of mutual interest.
Capitals :
test
Financial
Manufactured
Intellectual
Natural
Human
Social & Relationship
SHAREHOLDERS AND INVESTORS
Capitals Impacted
Engagement Mechanisms
  • Investor Relations Arm
  • Annual Report
  • Public Disclosures
  • Investor Meetings/Calls
  • Analyst Calls
  • IR Deck on the Website
Purpose of Engagement
  • To strengthen business conduct and communication
  • Growth and profitability of ESG-oriented business
Frequency
  • Quarterly/annually as and when requested
  • One-on-one shareholder interaction as and when requested
Stakeholder Value Created
  • 2 Dividend per share
  • 8.8% Return on Equity (RoE)
CHANNEL PARTNERS
Capitals Impacted
Engagement Mechanisms
  • Channel Satisfaction Surveys
  • Annual Conferences
  • Marketing Meetings
Purpose of Engagement
  • To enhance transparent communication of products and services
Frequency
  • Bi-annual survey
  • Annual/ continuous process
Stakeholder Value Created
  • 537 Channel Partner Meets
CUSTOMERS
Capitals Impacted
Engagement Mechanisms
  • Customer Satisfaction Surveys
  • Formal and Informal Feedback
  • Technical Services Team Camps
  • Products Promotion Drives
  • Grievance Redressal System
Purpose of Engagement
  • Customer satisfaction and feedback on services/products
  • Understand grievances
  • Strengthen relationship with customer
  • Create awareness about ESG
Frequency
  • Periodically
Stakeholder Value Created
  • 14,198 Knowledge Meets
GOVERNMENT & REGULATORY AUTHORITIES
Capitals Impacted
Engagement Mechanisms
  • Annual Reports
  • Plant Visits
  • Regulatory Compliance Reports
Purpose of Engagement
  • Climate change related rules/regulations
  • Communications on proposed legislations
Frequency
  • Continuous interaction
Stakeholder Value Created
  • D 16,648 crore Total Tax Contribution to the National Exchequer
EMPLOYEES
Capitals Impacted
Engagement Mechanisms
  • Training and Seminars
  • Meetings and Reviews
  • HR Programmes
  • Employee Satisfaction Surveys
  • Departmental Meetings
  • Townhall Meetings
  • Internal Newsletters and Magazines
Purpose of Engagement
  • Work-life balance
  • Transparent appraisal and promotion policy
  • Stability of internal policy
  • Fair remuneration structure
Frequency
  • Continuous interactions
Stakeholder Value Created
  • 4,509 Employees and Workers given Training
SUPPLIERS
Capitals Impacted
Engagement Mechanisms
  • Supplier Meets
  • Periodic Assessments and Interactions
Frequency
  • Continuous interactions
Purpose of Engagement
  • Adherence to the supplier code of conduct
  • Strengthen business relationships
  • Create awareness for sustainable supply chain
Stakeholder Value Created
  • 96.74% Directly from within India
COMMUNITY
Capitals Impacted
Engagement Mechanisms
  • Project-based Stakeholder Meets
  • CSR Arm
  • Community Advisory Panel
Frequency
  • Continuous interactions
Purpose of Engagement
  • Positive engagements for sustainable mining, water conservation, land reclamation, and other initiatives of CSR
Stakeholder Value Created
  • 3.48 million till FY 2024-25
MEDIA
Capitals Impacted
Engagement Mechanisms
  • Media briefings
  • Press releases
  • Marketing communication
Frequency
  • Need-based
Purpose of Engagement
  • Increase transparency and clarity in shared information
Stakeholder Value Created
  • Impactful brand initiatives launched
Construction Professionals
Capitals Impacted
Engagement Mechanisms
  • Marketing/ Conferences
Frequency
  • Promote advanced construction techniques, sustainable construction practices, knowledge dissemination on good construction and product quality
Purpose of Engagement
  • Continuous Interactions
Stakeholder Value Created
  • 663 Training and Certification Programmes Held
Industry Associations
Capitals Impacted
Engagement Mechanisms
  • Meetings/ Conferences
  • Policy papers
Frequency
  • Knowledge enhancement for policy interventions and policy advocacy on sustainable development practices in value chain
Purpose of Engagement
  • Need-based
Stakeholder Value Created
  • 8 Partnerships
ACC Limited